Yacine
Operations & Reporting | Service Delivery | Business Development
- Complete profile
- LinkedIn verified
- Experience
- 5–10 years
- Availability
- Freelance
- Category
- Customer Support · Product & Project Management
- Location
- Morocco · remote
Top skills
- Product Manager
- Customer Service
- Project Manager
- Technical Support
- Scrum Master
Languages
- Arabic· Fluent
- French· Good
- English· Basic
About
Operations and reporting professional with over 10 years of experience in IT services. Expertise in activity management, SLA/KPI tracking, data analysis, client relations, DEV/INFRA coordination, client onboarding, and continuous improvement. Since 2025, co-founder of an agricultural cooperative, in charge of business development, digital marketing, and B2B/B2C partnerships.
Translated from French